Tuesday, September 22, 2009

Another week another Apple problem

Just have to share as a follow up to my latest post on not liking Macs. Yesterday my Mac broke down again. This time it unfortunately seems like it wasn't something easy that they could fix in the store.

Last time I was actually quite impressed by the couple of hours of turnaround that the Apple Store had to fix it. This was about what I expected from a major computer manufacturer and definately in line with what you get from for instance Lenovo or Dell.

This time around I was not that lucky and I was told they needed to ship the computer off to a separate repair facility and that it would take 1.5 to 2 weeks. This brings the level of service down to around what I got when I bought a laptop from Discount Laptops. They were great value, but as always (as long as you don't buy Apple) you get what you pay for.